Knowledgebase ReMAP Project Builders Frequently Asked Questions

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What information do we need to provide to the Support Team to troubleshoot an issue in Project Builder?
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What do you mean by Test mode / Demo Mode?
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How to check end-to-end order flow using Homer Test Lead?
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How do you submit your order in Offline mode?
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How do you submit your order in Online mode?
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How does an order get synched with the server when it is processed in Offline mode?
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What does the sync button on your project builder do?
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What does “existing order” mean?
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What does be-back lead mean?
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What to do if Project Builder is deleted accidentally? Will I lose my order?
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I lost connectivity while going through an order. Can I continue with the order or do I need to start all over?
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How do I check the version number of the app ?
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What do I need to do if my project builder becomes unstable and crashes or the data does not load properly?
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What do I need to do if I see pricing issues in Project Builder?
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How do I get new data updates on my Project Builders?
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What do I need to do if I see the alert message "No Price available for this region"?
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How do I access the Cabinet Modifications screen so I can enter a labor charge?
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How can I edit the quantity to a particular Cabinet order?
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How do I edit a Job Condition for my Countertop order?
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